RandDragon, I have seen them reply to multiple people and it's all the same...erase cache data, give me your profile id, then nothing. My husband went from 3 prestige characters to my sons profile with the highest guy being a rank 15. He earned so many patches from completing ops and they're all gone. The one thing we did find out is it's a one time copy. We logged in as my son and changed some things then logged in as my husband and they didn't change there. Then we logged in as my husband (which has been overwritten with my sons) and changed things there. It didn't copy over either way. My husband bought every single COD game from the very beginning and has never had an issue like this. He will not buy another one if they don't fix this to where he gets all of his stuff back.
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